service desk, desktop support, network support, etc.
education
Teams
high-quality technical support to both technical and non-technical end users while supporting a wide range of equipment is running at optimum as the next Support Engineer sought to join the Cape Town team of a dynamic required between customer's sites and providing support to other areas of the business where required. hands-on support. Maintain service qualifications and achieve all KPIs. Provide remote support where applicable
Experience & Qualifications
The support engineer needs to be proficient using technology and
configurations. The support engineer will be required to travel between customers sites and provide support to other
Teams
SOPs, and Office SharePoint sites. Onsite IT Support IT Procurement: Oversee the IT procurement process Africa, and Luxembourg to ensure comprehensive IT support for staff in these regions. Bachelor's Degree,
As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. limited to:
/>- Assist with escalations from 2nd line support engineers
- Technologies include (but not limited
Management 11. Finance, Risk & Compliance 12. Engineering With over 500 consultants, CyberPro has a 24-year the following applications / languages: Microsoft SQL Server 2012 Non negotiable The applicant needs to understanding of Microsoft SQL Server that includes: · Able to write ad-hoc SQL Queries · Understand o Stored Procedures o Functions o Views o Tables o Microsoft SQL Server Management Studio Microsoft Reporting Service SUMIF(S), COUNTIF(S), IF(S) statements, etc. o SQL Queries within Excel (Excel Query Manager) Microsoft