Reference: CAW005688-LH2-1 Service Advisor - Cape Town, Northern Suburbs A fast growing motor vehicle vehicle brand is currently looking for a Service Advisor to join their growing team in Northern Suburbs, Cape to start asap Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively with them throughout the service process. Providing information about services, pricing, and timelines professional manner. Service Consultation: Conducting thorough consultations with customers to understand their
looking for a dynamic, energetic Service Advisor who loves to work with customers.
Re role
Strong interpersonal skills and excellent customer service
Accurate and effective with administration
Ensure that the banking is done daily in conjunction with the Store Manager as per the banking procedures procedures Ensure all cash ups balance with the banking The drop safe must be always locked and the key kept by cashiers balance. If there are shortages or over banking, this needs to be investigated and relevant corrective corrective action taken Administration Control the standard of Administration and Procedures in the Store enforce the relevant disciplines to maintain these standards Prepare requisitions to replenish stock Ensure
Ensure that the banking is done daily in conjunction with the Store Manager as per the banking procedures procedures Ensure all cash ups balance with the banking The drop safe must be always locked and the key kept by cashiers balance. If there are shortages or over banking, this needs to be investigated and relevant corrective corrective action taken Administration Control the standard of Administration and Procedures in the Store enforce the relevant disciplines to maintain these standards Prepare requisitions to replenish stock Ensure
maintained. Co-ordination of maintenance and repair services Protect and secure all company assets in the store promoting merchandise. Ensure required housekeeping standards are always maintained. Marketing and Sales Manage suggestions Administration and Cash Ensure that the standard of administration and procedures in store are Safety standards are met. Attend to alarm call outs. Customer Services Train staff in customer service service Assist customers with enquiries and complaints. Apply Customer Service principles in a friendly and
variances.
discrepancies and variances. Reconcile and sign off on all bank accounts monthly. Maintain general ledger chart Group bank accounts. Ensure accuracy and validity of supplier details on the electronic banking systems beneficiary bank details, which include: Verify the VAT number of new beneficiaries Verify the bank account Managing Director on a regular basis. Liaise with the banks when required. External and Internal Audit Ensure the finance department. Liaise with the Group IT service providers as and when required. Analise cost and
marketing and support function in the Western Cape to service their Fruit Packhouse clients. The Technical Marketing products meet the needs of our customers and comply with industry standards. Marketing Strategy Development: waxes. Conduct market research to identify trends, customer needs, and competitive landscape. Create detailed sessions, and webinars for internal teams and customers. Customer Engagement: Collaborate with the sales team to identify and address customer needs and challenges. Participate in customer visits, trade shows, and
marketing and support function in the Western Cape to service their Fruit Packhouse clients. The Technical Marketing products meet the needs of our customers and comply with industry standards. Marketing Strategy Development: waxes. Conduct market research to identify trends, customer needs, and competitive landscape. Create detailed sessions, and webinars for internal teams and customers. Customer Engagement: Collaborate with the sales team to identify and address customer needs and challenges. Participate in customer visits, trade shows, and
plant. Investigating all customer complaints and writing reports to customers. Running trials on new products repacked / sorted stock. Update supplier's and service providers information for BRCGS audit. Assist quality the factory is of good standard. Booking trainings for staff with relevant service providers. Liaise with with various service providers regarding any scheduled maintenance or training etc., Maintenance of quality