Technical Support Manager to join our growing team in Randburg. As a Technical Support Manager you will and ensuring the highest level of customer support. Manage and lead a team of technical support engineers related field Proven experience in a technical support management role (minimum 5 years) Good understanding environment Experience with support ticketing systems and customer relationship management (CRM) tools Excellent
stable and sustainable level of first level IT support Manage transformation within the IT Service Desk relating
and measurements. Support migration/transformation of existing BMW IT Service Management processes and services integrity. Providing different levels of support, managing incidents, and ensuring continuous operation configuring, administering, and supporting large enterprise IT Service Management (ITSM) platforms and solutions
and end-user support. Responsible for automating tasks using scripting languages, managing both wired and
Jira Xray Log analysis End user support/ Incident-Problem management: ITSM Suite / BMC Remedy or ServiceNow
standards. The Assistant Manager provides support to the Sales Manager by focusing on the administrative and
standards. The Assistant Manager provides support to the Sales Manager by focusing on the administrative and
An Agritalent client, a leading agribusiness, seeks a qualified Electrcian for one of its Free State operations. • Perform electrical maintenance and breakdown duties. • Adhere to applicable SANS, statutory & regulatory specifications while performing electrical maintenance duties. • Provi
between development and support environments Assist with identification and management of risks. Knowledge methodologies Data Analysis ITSM knowledge User support ticket management MS Teams and the Microsoft office suite
reports PROVIDE ONGOING GUIDANCE AND SUPPORT Ensure all managers are equipped to deal with IR issues Assist disciplinary matters Provide guidance and support to all performance management/ incapacity processes Ensure consistency