defined SLAs (Service Level Agreements)
and staff
experience SAP Module Configuration Development documentation Analyse and solve SAP Module issues Conduct Update and maintain all SAP Module functional documentation Analyse and scope End-user authorisation roles propose solutions to improve the support of (new) business processes Support the functional team with issues AS-IS, and TO-BE documents and get sign-off from users for Business Blueprint document. ABAP debugging Warehouse structure, etc Preparation of testing documents and perform internal testing Preparation of Master
P Module Configuration
fixing issues as they arise. Version Control: Using version control systems like Git to manage codebase Performance optimization. Documentation: Writing clear and comprehensive documentations for code, APIs and application
issues as they arise.
Operations (IT.03 Monitor and Operate IT Product) Controls the overall release and change management of the the applications in the area of responsibility. Controls the implementation of technical lifecycle management applications. Controls the measures to improve operational quality for the assigned applications. Supports the product backlog for the assigned applications. Supports the AWM Processes "Deliver & Operate IT Technology" Technology" and "Manage IT Governance" Controls the measurement and communication of the operation KPIs
modelling and Database technologies (relational, document, graph, time series, geolocation), e.g., Postgres monitor and observe software reliability in the supported environment
modelling and Database technologies (relational, document, graph, time series, geolocation), e.g., Postgres monitor and observe software reliability in the supported environment Handing of incidents and changes in Development Life Cycle Managing projects / processes Support Product in an Agile approach by proactively managing in-line with the organisational Agile Working Model Supports the Product owner to shape the Product roadmap roadmap Coordination between development and support environments Assisting with the business cases Requirements
Analysis for Office WUSS packages. 1st and 2nd level support for incidents (troubleshooting and resolving) for Proactively propose solutions to improve the support of (new) business processes. Action and coordinate Tasks) Create and update management and technical documents in Confluence. Standby, shift work and public required from time to time. Support with Go Live preparation and support during Go Live (could be on on weekends, late evenings) Coordinate and Support SAP Basis team with issues and during upgrades. Coordinate