Minimum requirements:
ENVIRONMENT: THE technical expertise of an IT Support Technician with 12 years' SME Support experience is
support as needed. About the Role: As an IT Support Technician, you will play a critical role in maintaining
customer service Salary: On request The post Support Technician Level 1 appeared first on freerecruit.co
escalation point for the 1st line (desktop) support technicians. Respond to after-hours escalations on a Lead and guide a small team of 1st line support technicians, providing mentorship and technical expertise
equal and fair manner • Provides technical support for technicians when necessary • Check's progress of each
technical training, support, assistance to customers, field service technicians and workshop staff in support Travel to sites within the region to support technicians with troubleshooting Travel to sites within within the region to support customers & technicians with repair and quality assessments Travels to Telephonic support & assistance Attend to incoming requests from customers and technicians in a courteous a Technical Support Specialist role. Min 5 years previous employment exp. as a Technician (maintenance
as an IT support, field support or desktop support technician Personal Competencies Strong interpersonal
as an IT support, field support or desktop support technician Personal Competencies Strong interpersonal
of jobs. Provide technical guidance and support to technicians, assisting with complex issues. Ensure