interactions and technical issues in the support ticketing system. Customer Service: Guide customers through troubleshooting functionality and performance of solar energy systems and electrical equipment. Continuous Learning and Requirements: Diploma or degree in Electrical Engineering, Renewable Energy, or a related field. OR Trade technical role. In-depth knowledge of solar energy systems, electrical equipment, and related components.
include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information computer skills on office administrative packages (MS Office) Ability to work under pressure and to multitask
include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information computer skills on office administrative packages (MS Office) Ability to work under pressure and to multitask
computer systems. Established proficiency in Microsoft 365 office suite with an emphasis on MS Excel at implementation and maintenance of Company financial IT systems in Retail Stores (e.g SAGE Implementation, Point
computer systems.
& own reliable transport
Industry Proficiency in English. Intermediate level of MS Office (Excel, Word and PowerPoint) Presentable with
Industry Proficiency in English. Intermediate level of MS Office (Excel, Word and PowerPoint) Presentable with
field) Assessor and Moderator certification - Required MS Office (especially PowerPoint, Outlook, Word &
field) Assessor and Moderator certification - Required MS Office (especially PowerPoint, Outlook, Word &