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Client Services Team Leader Soweto
Bontle Ke Botho Ltd
South Africa
As the Client Services Team Leader at Sopema Funerals, you will be responsible for overseeing the day-to-day operations of the client services team, ensuring the delivery of high-quality service and maintaining strong play a critical role in leading and motivating the team to achieve and exceed performance targets while Responsibilities: Team Leadership: Provide strong leadership to the client services team, offering guidance guidance, support, and mentorship. Set clear team objectives and provide regular feedback to encourage professional
share this job on whatsappClient Services Team Leader Market Related
Bontle Ke Botho LtdSouth Africa
As the Client Services Team Leader at Sopema Funerals, you will be responsible for overseeing the day-to-day operations of the client services team, ensuring the delivery of high-quality service and maintaining strong play a critical role in leading and motivating the team to achieve and exceed performance targets while Responsibilities: Team Leadership: Provide strong leadership to the client services team, offering guidance guidance, support, and mentorship. Set clear team objectives and provide regular feedback to encourage professional
Service Desk Agents X3
Randburg
Negotiable
passionate about delivering exceptional customer service and providing technical support? We're seeking
customer-oriented Service Desk Agents X3 to join our dynamic team at iOCO. They will play
the required operational processes.
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
Service Desk Agent Midrand
Advanced Projects & PeopleMidrand
to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa network printers Service Delivery Working together as a team to reach department/team's goals by respecting assisting each other. Working together as a team to improve service delivery Helpdesk Support Providing remote Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
Service Desk Manager (applications)
Johannesburg
Negotiable looking for a Service Desk Manager to support Application Support teams across a few work suitable for a high-energy achiever, leader, and planner. The Service Desk Manager will be a single point for the standard operating procedure model for the Service Desk.
What you’ll do:
Service Desk Agent
Johannesburg
Job Description:
Respond to service requests and incidents reported via telephone,
Accurately log and track all incidents and service requests in the ticketing system.
Follow are resolved and service levels are maintained.
Monitor and manage service desk queues, ensuring
Communicate effectively with clients and internal teams to keep them informed of ticket status and progress year's experience
Must have experience with service desk ticketing systems and remote support tools.
Must
Service Desk Manager Parktown
Rainmaker Acquisiton CcJohannesburg
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service service desk is constantly developing and improving. To meet these many demands, a good service desk manager cohesive team and to manage people effectively. This includes the ability to coach and develop the team. A vision for the service desk and the ability to set the long-term direction of the team. An ability to
It Service Desk Analyst Johannesburg
Agc RecruitmentJohannesburg
The Service Desk Analysts are responsible for the day-to-day operational coordination of the team, providing problem-solving skills. Work as part of a wider team, focusing on achieving team KPIs by answering calls and resolving Refer unresolved issues to third-line support teams. Receive and verify IT equipment per specifications purchase orders. Manage IT stock, including logging service desk tickets before issuing stock and maintaining experience in a support environment. Highly customer service focused with excellent communication and negotiation
It Service Desk Supervisor
Midrand
with client representatives, service providers and other areas within Service Management
Noc Team Leader - Ccna
Johannesburg
1000 Annually />
- Customer Satisfaction 30%
- Supervise Team 30%
- Supplier adherence to SLAs 10%
- Administration Telecommunications industry
- Knowledge of customer service principles
- General understanding of the logging by team members
- Ensure adherence to standard of ticket handling by the team members
- Ensure adherence to standard of ticket resolution by the team members
- Resolve and manage Customer esc related issues
Supervise Team
Tasks:
- Ensure
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