Irene The Technical Support Technician at the client plays a crucial role in providing technical assistance assistance and support to customers, internal teams, and field technicians. This position is responsible for for troubleshooting and resolving technical issues related to solar energy solutions and electrical equipment strong technical knowledge, excellent problem-solving skills, and exceptional customer service abilities abilities THE ROLE Technical Support: Provide prompt and effective technical support to customers and internal
efficient Must be able available afterhours for client services
motivated Technical Services personnel to join our dynamic team. This role focuses on driving service sales satisfaction. The ideal candidate should be technically proficient, innovative, and possess a strong Drive sales growth through technical "value sales" of our products and services. Meet or exceed targets customer requirements. Provide accurate and practical service solutions to meet client needs. Maintain and expand Respond promptly to service leads, customer inquiries, and requests. Plan and organize service calls efficiently
responsible for all technical concerns from the Rapid Hub he/she owns including all Technical Assistance Centre Responsibilities Lead & support dealer technicians to diagnose and resolve high ageing technical concerns which addressed through the TAC. Provide technical support to TAC engineer / Zone Manager / CRC agent on litigation information through to the relevant PVT engineering teams. Lead Technical Audits, Skill Inventory analysis and SSM, SST usage and diagnostic concerns. Provide support and advice to Dealers with respect to, but not
responsible for all technical concerns from the Rapid Hub he/she owns including all Technical Assistance Centre Responsibilities Lead & support dealer technicians to diagnose and resolve high ageing technical concerns which addressed through the TAC. Provide technical support to TAC engineer / Zone Manager / CRC agent on litigation information through to the relevant PVT engineering teams. Lead Technical Audits, Skill Inventory analysis and SSM, SST usage and diagnostic concerns. Provide support and advice to Dealers with respect to, but not
embracing the position of Senior Data and Vehicle Support Engineer. Join a passionate team driven by enthusiasm to revolutionize the world of technology and engineering on a global scale. Job Description: Evaluate processing and provide analytical support to clients and engineering teams as needed Document, verify Master's degree in Electronic or Mechatronic Engineering (B Eng. or M Eng.) Only South African Residents your CV to create a profile and to view all our Engineering recruitment vacancies. Let us assist you with
processing and provide analytical support to clients and engineering teams as needed
Document, verify
Master's degree in Electronic or Mechatronic Engineering (B Eng. or M Eng.)
Only South
REQUIREMENTS:
· Broad understanding of Technical Lifecycle Management (TLM) in IT
· Prior
visualise data sets. (Excel, Power-BI, etc.)
· Service Now (SNOW) understanding
· Ability to collaborate
(both verbally and written) with both technical and non-technical colleagues / users.
infrastructure budgets and resources.
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