June 2024 Location Pretoria, Irene The Technical Support Technician at the client plays a crucial role role in providing technical assistance and support to customers, internal teams, and field technicians abilities THE ROLE Technical Support: Provide prompt and effective technical support to customers and internal track all customer interactions and technical issues in the support ticketing system. Customer Service: Escalate complex technical issues to senior technical support staff or relevant departments, as required
work with cutting-edge software and provide technical support, training or consulting to our valued customers Responsibilities: Provide comprehensive technical support to MECAD customers, troubleshooting and resolving resolving complex issues. Providing high-quality technical support to clients on queries related to SOLIDWORKS
Product support services are technical support and services that are delivered for thier vehicle fleet procedures. Offer direct customer service and technical support to user through phone, email and in person
managing and maintaining SAP systems, providing technical support, and ensuring compliance with IT standards Responsibilities: Manage and maintain SAP systems Provide technical support and troubleshooting Ensure compliance with
and maintain SAP systems
and adherence to budget. Technical Support: Provide expert technical support to clients, addressing any
Required
Support and Maintenance:
Provide technical support and perform regular system maintenance.
improvement