JHB000555-EM-1 Unified Endpoint Management – Technical Specialist to be responsible for the verification with VIP and End-user support Experience with technical documentation and standard operating procedures
experience ESSENTIAL SKILLS Broad understanding of Technical Lifecycle Management (TLM) in IT Prior experience (both verbally and written) with both technical and non-technical colleagues / users. ROLE: Consulting GROUP IT architecture processes with the focus on Technical Lifecycle Management (TLM) Support with the Planning with focus on TLM. Supporting the development of technical recommendation with respect to TLM. Updating &
and End-user support
working experience in IT Service management Strong technical knowledge in ITSM tools, incident, problem and Change Enablement module Capable of providing training as a subject matter expert (SME) and provide input
experience in IT Service management
(both verbally and written) with both technical and non-technical colleagues/users.
Agile Working Model (AWM) Charter ADVANTAGEOUS TECHNICAL SKILLS SAP Analysis for Office is beneficial. coordination of the technical implementation as well as the definition and execution of technical test cases. requirements with the business departments. Your technical background should enable you to understand the
software, in particular business rules and key technical decisions. Research and make suggestions on how recognised by the Department of Higher Education & Training. Personal Attributes: Must have good administrative
(both verbally and written) with both technical and non-technical colleagues/users. Knowledge of SAP Mobile