youll be doing:
Provide day-to-day support for our in-house software applications.
Diagnose
issues.
Maintain detailed documentation of support activities and resolutions.
Required
Skills:
Proven experience in application support, preferably with SQL-based systems.
Strong
interpersonal skills.
Familiarity with agriculture technology is a plus, but not mandatory.
A proactive
background in our support centre to provide online and telephonic service and support to external customers guidance, mentoring and feedback to Level 1/2 support representatives in a positive and constructive Maintain a high degree of first-time resolution for support queries. Manage and meet defined SLAs for each solutions and schedule training sessions with the support team to upskill them on the new solutions. Communicate departments within Metacom. Provide administrative support by gathering information for statistical reports
NEW EMPLOYMENT AVAILABLE Title: Technical Support Specialist Area: Cape Town Industry: Material Handling opportunity for an experienced TECHNICAL SUPPORT SPECIALIST ( JLG, Genie, Magni, Manitou or similar ) employment based in Cape Town. To be the technical specialist for all types of machines and equipment across a designated region. To provide specialist technical training, support, assistance to customers, field program. Regional, on -site support Travel to sites within the region to support technicians with troubleshooting
development, 20% classroom training and 10% mentorship. SUPPORT PROVIDED Rotation – Incumbents are exposed to a per month The post Graduate Trainee Information Technology – Johannesburg appeared first on freerecruit
service desk, desktop support, network support, etc.
We are looking to hire an Onsite Support Technician who will play a crucial role smooth operation of IT systems and providing timely support to end users, contributing to the overall efficiency i>Desktop Support (Minimum 1 year+ experience)
Job Title: L2/L3 Technical Support Engineer Location: Observatory Type: Full-Time Salary: R28,000 – R35 innovative approach. Our client offers a dynamic and supportive work environment where your expertise will be career can thrive. If you're passionate about technology and staying ahead of the curve, this is the place place for you About the Role: L2/L3 Technical Support Engineer to play a vital role in managing and maintaining infrastructure. You'll provide advanced technical support, troubleshooting, and administration for Microsoft
39;s degree in Computer Science, Information Technology, or related field.
industry is seeking a Senior Data & Vehicle Support Engineer to form part of their EV product development of telematics solutions and data dashboards; supporting the development of API- and data management interfaces for data processing and providing data analysis support as required to client- and engineering users; documentation and technology integration in line with automotive industry standards and emerging technologies. Key proficient in interpreting vehicle log data to support data analysis as applicable to client reports and