to customers (internal and external) via the telephone. Responsibilities: Technician Service Accurately call report). Close 100% of customer queries (telephonic and email) within 4 working hours (Helpdesk SLA report). Accurately log all field support and telephone tickets and close within 30 minutes of receiving General Provide general customer support, either telephonic or at the front desk. Always comply with PPE
– Powerpoint, Word, Excel, Outlook Excellent telephone skills Adaptability Accountability Self-Motivation Requirement) We reserve the right not to make an appointment to any advertised position. Whilst preference
– Powerpoint, Word, Excel, Outlook Excellent telephone skills Adaptability Accountability Self-Motivation Requirement) We reserve the right not to make an appointment to any advertised position. Whilst preference
support business excellence and strategic decision-making. Responsibilities: Conduct research and gather models / reports to support business decisions making Forecasting and performing variance analysis and into solutions. Benefits: We will contact you telephonically in 3 days should you be suitable for this vacancy
exciting opportunity for a motivated individual to make a positive impact on the lives of prospective students databases to expand our reach. Interview Target • Make proactive calls to prospective students, scheduling payments and scheduling appointments. • Provide prompt responses to online and telephonic enquiries. • Conduct opportunity for you to showcase your skills and make a significant impact on the lives of prospective
exciting opportunity for a motivated individual to make a positive impact on the lives of prospective students databases to expand our reach. Interview Target • Make proactive calls to prospective students, scheduling payments and scheduling appointments. • Provide prompt responses to online and telephonic enquiries. • Conduct opportunity for you to showcase your skills and make a significant impact on the lives of prospective
Operate the company's receiving and transferring telephone calls, announcing callers, taking brief messages that the answer message is appropriate. Report telephone equipment and line faults to the ICT. Train all all new staff in the operation of the telephone system, as part of the New Staff Induction process and ensuring existing staff are properly trained on making full use of the system. Review and update on a a regular basis the staff contact and telephone extension lists. Accurately receive and disseminate messages;
Operate the company's receiving and transferring telephone calls, announcing callers, taking brief messages that the answer message is appropriate. Report telephone equipment and line faults to the ICT. Train all all new staff in the operation of the telephone system, as part of the New Staff Induction process and ensuring existing staff are properly trained on making full use of the system. Review and update on a a regular basis the staff contact and telephone extension lists. Accurately receive and disseminate messages;
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engagement and lead management of clients digitally, telephonically and on the CRM Ensure a competitive culture Superior client engagement digitally over the phone (telephone etiquette) and face to face measured by call recordings