engagement and lead management of clients digitally, telephonically and on the CRM
are calculated
retentions are calculated
engagement and lead management of clients digitally, telephonically and on the CRM. Ensures a competitive culture client engagement digitally, over the phone (telephone etiquette) and face to face measured by call recordings documentation required. Customer Satisfaction calls on survey after the customer experience executives are complete
engagement and lead management of clients digitally, telephonically and on the CRM. Ensures a competitive culture client engagement digitally, over the phone (telephone etiquette) and face to face measured by call recordings documentation required. Customer Satisfaction calls on survey after the customer experience executives are complete
advantageous High level of communication skills (Email, Telephonic and Interpersonal) High level of English grammar participation Coordinating Customer Satisfaction Survey calls and requesting results Collating Training
advantageous
codes, staff photos, etc Compile and monitor surveys via Survey Monkey (tool) Manage promotional items Liaise similar Computer literate Canva (advantageous) Survey Monkey (advantageous) Own vehicle and valid license
codes, staff photos, etc Compile and monitor surveys via Survey Monkey (tool) Manage promotional items Liaise similar Computer literate Canva (advantageous) Survey Monkey (advantageous) Own vehicle and valid license
Minimum Requirements: Degree/Diploma in Quantity Surveying 5 - 10 Years experience doing the full QS function