relationship management (CRM) software and & telephony systems. • Understanding of industry regulations
and ever-changing environment Experience with telephony systems, VOIP, CRM, Diallers essential Must have
and ever-changing environment Experience with telephony systems, VOIP, CRM, Diallers essential Must have
contact center. Support business operations with telephony, infrastructure, connectivity, and MS operations
Troubleshooting and resolving technical problems Managing telephony equipment, servers, and VoIP systems Handling
Expert knowledge of customer management IT and telephony systems Expert in the Workforce Management field