Salesforce: Sales Reps will raise their own ticket with the administrator in copy, but administrator needs to
Tool:
NOC Engineers - minimum of 10 tickets closed daily. NOC Administrators min. 20 tickets closed daily Resolve NOC Engineers - minimum of 10 tickets closed daily. NOC Administrators min. 20 tickets closed daily Resolve
NOC Engineers - minimum of 10 tickets closed daily. NOC Administrators min. 20 tickets closed daily
NOC Engineers - minimum of 10 tickets closed daily. NOC Administrators min. 20 tickets closed daily Resolve
effectively manage tickets to resolution Basic Exchange and File Server Administration Key Performance Areas:
Key Responsibilities: Procurement:
Requirements:
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