Menlyn
          
 Monthly          
                                                tasks and tickets as required
Action and resolve CIM (Critical Incident Management) tickets as re
                        (Incident Management) ticketsRaise and lead tasks PM (Problem Management) tickets as identifiedHandling
                        identifiedHandling Tickets and Tasks with the responsibility for closing the same within defined SLAs (Service
                                                
            
          
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 Imizizi
Menlyn
                    
                                                 Raise and lead tasks PM (Problem Management) tickets as identified for SAC, AFO & Datasphere Platform
                        and coordinate CM (Change Management) tasks and tickets as required for SAC, AFO & Datasphere Platform
                                                
            
          
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Menlyn
          
 Monthly          
                                                
Raise and lead tasks PM (Problem Management) tickets as identified for SAC, AFO & Datasphere Platform
                        and coordinate CM (Change Management) tasks and tickets as required for SAC, AFO & Datasphere Platform
                                                
            
          
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 Imizizi
Menlyn
                    
                                                Knowledge of ITSM Solutions – specifically BMC Remedy Ticketing tool. Ability and willingness to coach and give
                                                
            
          
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Menlyn
          
 Monthly          
                                                ge of ITSM Solutions specifically BMC Remedy Ticketing tool.
Ability and willingness to coach
                                                
            
          
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 Imizizi
Menlyn
                    
                                                clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility for closing the
                                                
            
          
 share this job on whatsapp
           
        
    
                
          
Menlyn
          
 Monthly          
                                                through meetings, calls and emails
Handling Tickets and Tasks with the responsibility for closing the
                                                
            
          
 share this job on whatsapp