Ensure logging of all support requests within a ticketing system (either ITS or customer owned) Perform Ensure resolution of escalated tickets in the ticketing system and monitor ticket ageing for assigned site
as possible. THE ROLE: Resolving incidents and tickets for S4/Hana Finance modules handling, including integrations modules. Resolving incidents and tickets for Controlling, modules' cost centre, cost elements integration with other modules. resolving incidents and tickets for Project systems and internal order integration
Clinical Duties Diagnosing and Treating Illnesses: Examine animals to diagnose their health problems. Treat Duties Pre-surgical Evaluation: Conduct thorough examinations and diagnostic tests to assess animals' fitness assess health conditions accurately. Pathology: Examine tissue samples to diagnose diseases. Work with
Clinical Duties Diagnosing and Treating Illnesses: Examine animals to diagnose their health problems. Treat Duties Pre-surgical Evaluation: Conduct thorough examinations and diagnostic tests to assess animals' fitness assess health conditions accurately. Pathology: Examine tissue samples to diagnose diseases. Work with
chats (internal and external) Logging cases / tickets for customers (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within the SLA Accepting ownership for effectively
chats (internal and external) Logging cases / tickets for customers (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within the SLA Accepting ownership for effectively
exciting creative solutions. Will be required to examine the market industry reports that will help to identify
exciting creative solutions. Will be required to examine the market industry reports that will help to identify
and tasks in the ticketing system, following up with affected parties, updating tickets and tracking through teams for Weekly project updates and updating the ticket system. Efficient communication of issues and proper
completing, and passing (Pracex's, Exercises and examinations included) the Academy Product Map training.