outbound tours. • Knowledge of fares construction, ticket issuing, reissuing, refunds. • Fluent in English •
outbound tours. • Knowledge of fares construction, ticket issuing, reissuing, refunds. • Fluent in English •
outbound tours. • Knowledge of fares construction, ticket issuing, reissuing, refunds. • Fluent in English •
closely with the IT team to respond to tickets, troubleshoot issues and execute on system improvements and
IT stock, including logging service desk tickets before issuing stock and maintaining accurate records
service requests in the ticketing system.
Follow up with customers to ensure issues are resolved and service
trends and ensure problem tickets are raised. - Minimise repetitive issues
NOTE - Interviewing for this role will only take place June 2024 Location Pretoria, Irene The Technical Support Technician at the client plays a crucial role in providing technical assistance and support to customers, internal teams, and field technicians. This position is responsible for tro
Various locations Johannesburg / Centurion / Durban / George / Cape Town The Technical Support Technician at the client plays a crucial role in providing technical assistance and support to customers, internal teams, and field technicians. This position is responsible for troubleshooting and resolvi
service requests in the ticketing system. Follow up with customers to ensure issues are resolved and service