/>Understanding of TCIP tools (DNS, DHCP) and routing
Vendor engagement.
Server and PCLaptop printer related
or requests within the agreed SLA, and update ticketing system.
Provide level 1 telephonic support
Escalate assign L2 & L3 incidents to vendors or manager accordingly.
Communicate status
support when required.
Engagement with local vendors to meet operational requirements.
Technical
invoices, reconciling vendor statements, and ensuring timely and accurate payments to vendors. Key Responsibilities: business credit cards for station managers Reconcile ticket sales with bank statement receipts Reconcile VIP
investigating challenging problems, diving deep into tickets to help resolve our customers’ queries. Working to:
outbound tours. • Knowledge of fares construction, ticket issuing, reissuing, refunds. • Fluent in English
Matric - Experience in Reporting - manage support tickets - 1 Year IT Admin or Coordinator within telecoms
and troubleshooting via phone, e-mail, chat or tickets.
engineering and other facilities' suppliers & vendors Manage the Retail Buildings' technical services caretakers, service providers, suppliers & vendors etc Compliance with statutory, regulatory, and operations of the retail centres & buildings: eg. vendors' COIDA letter of good standing and SHE files, Occupation security, cleaning and facilities' suppliers & vendors; Government: Local authority (including building/fire/health
engineering and other facilities' suppliers & vendors Manage the Retail Buildings' technical services caretakers, service providers, suppliers & vendors etc Compliance with statutory, regulatory, and operations of the retail centres & buildings: eg. vendors' COIDA letter of good standing and SHE files, Occupation security, cleaning and facilities' suppliers & vendors; Government: Local authority (including building/fire/health
chase up unapproved invoices. Vendor Account Management: Ensure vendor accounts stay in credit and keep Relationship Building: Efficiently handle queries from vendors and employees, maintaining strong relationships
and issues