/>Understanding of TCIP tools (DNS, DHCP) and routing
Vendor engagement.
Server and PCLaptop printer related
or requests within the agreed SLA, and update ticketing system.
Provide level 1 telephonic support
Escalate assign L2 & L3 incidents to vendors or manager accordingly.
Communicate status
support when required.
Engagement with local vendors to meet operational requirements.
Technical
invoices, reconciling vendor statements, and ensuring timely and accurate payments to vendors. Key Responsibilities: business credit cards for station managers Reconcile ticket sales with bank statement receipts Reconcile VIP
of ticketing & fares Good Knowledge of PNR creation, OSI/SSR Request update, Pricing, Ticket Issuance/re-issuance Issuance/re-issuance, Ticket Cancellation/Partial ticket cancellation, Divide PNR etc. on GDS Prior working
of ticketing & fares Good Knowledge of PNR creation, OSI/SSR Request update, Pricing, Ticket Issuance/re-issuance Issuance/re-issuance, Ticket Cancellation/Partial ticket cancellation, Divide PNR etc. on GDS Prior working
Where you'll work An international event ticketing platform looking to grow its local South African team the platform. How you'll role You'll help drive ticketing growth by finding and engaging with new client can think for themselves) An understanding of ticketing and event management, including if you have repped
investigating challenging problems, diving deep into tickets to help resolve our customers’ queries. Working to:
Matric - Experience in Reporting - manage support tickets - 1 Year IT Admin or Coordinator within telecoms
experience in SAP Basis Ability to coordinate with vendors in resolving cross-functional issues, Ability to upgrades , the ability to coordinate updates with a vendors and taking ownership of a task. RESPONSIBILITIES experience in SAP Basis Ability to coordinate with vendors in resolving cross-functional issues, Ability to upgrades , the ability to coordinate updates with a vendors and taking ownership of a task.
management, Cost optimization, Team development, Vendor development , IFM Services etc., Physical Security regular interactions with employees, clients, vendors & a mechanism to tracks these inputs & saving of 5-7% of approved budget. Vendor management: Managing vendors along with/through pre-designated building back up for key vendors & a "BCP" strategy with existing vendors to handle unforeseen events implementation of systems & processes. Develop a strong vendor base and work towards maximizing value for EXL
management, Cost optimization, Team development, Vendor development , IFM Services etc., Physical Security regular interactions with employees, clients, vendors & a mechanism to tracks these inputs & saving of 5-7% of approved budget. Vendor management: Managing vendors along with/through pre-designated building back up for key vendors & a "BCP" strategy with existing vendors to handle unforeseen events implementation of systems & processes. Develop a strong vendor base and work towards maximizing value for EXL