chats (internal and external) Logging cases / tickets for customers (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within the SLA Accepting ownership for effectively party vendors – logging cases, ensuring timely feedback and escalating outstanding cases to vendor / internal
chats (internal and external) Logging cases / tickets for customers (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within the SLA Accepting ownership for effectively party vendors – logging cases, ensuring timely feedback and escalating outstanding cases to vendor / internal
Ensure logging of all support requests within a ticketing system (either ITS or customer owned) Perform Ensure resolution of escalated tickets in the ticketing system and monitor ticket ageing for assigned site
as possible. THE ROLE: Resolving incidents and tickets for S4/Hana Finance modules handling, including integrations modules. Resolving incidents and tickets for Controlling, modules' cost centre, cost elements integration with other modules. resolving incidents and tickets for Project systems and internal order integration
(Materials master, scheduling agreements and new vendor setup). Conduct Purchasing Research, benchmarking Purchasing or similar. Minimum 3 years purchasing, vendor management and sourcing experience. Must be computer
business decisions. Vendor Relations: Act as the primary point of contact with GDS vendors. Negotiate contracts functionalities, and industry trends from GDS vendors. Compliance and Security: Ensure compliance with
business decisions. Vendor Relations: Act as the primary point of contact with GDS vendors. Negotiate contracts functionalities, and industry trends from GDS vendors. Compliance and Security: Ensure compliance with
project reviews and issuing purchase orders to vendors Strong MS Excel skills essential Strong systems cargo movements Settlement proposals are issued to vendors accurately and on time Perform quality review audits Settlement Proposals (i.e. purchase orders) to vendors (transporters, warehouses etc.) once services rendered
project reviews and issuing purchase orders to vendors Strong MS Excel skills essential Strong systems cargo movements Settlement proposals are issued to vendors accurately and on time Perform quality review audits Settlement Proposals (i.e. purchase orders) to vendors (transporters, warehouses etc.) once services rendered
project reviews and issuing purchase orders to vendors