Managing technicians; To manage contract costs; Discuss contract repairs with the technician; Inspect machines, obtain technicians' reports and quote customers; Manage and inspect technicians' vans for stock;
service appointments for technicians based on customer needs and technician availability.
service appointments for technicians based on customer needs and technician availability. Communicate information about the service process. Coordinate with technicians to ensure they have the necessary tools, equipment scheduling conflicts or delays proactively. Optimize technician schedules to maximize efficiency and minimize
practices.
Working with customers/suppliers/drivers and other traffic desks, planning routes and scheduling delivery
Working with customers/suppliers/drivers and other traffic desks, planning routes and scheduling delivery
(technical) problems, assisting and guiding technicians with unresolved diagnostic issues. • Communicate Required: • Senior Certificate (Grade 12) • Qualified Technician – essential • Recognised management certificate
updates, and creating/presenting analytics and traffic reports. An understanding of the entire web development
updates, and creating/presenting analytics and traffic reports. An understanding of the entire web development
equipment. Lead and supervise a team of maintenance technicians, assigning tasks, providing guidance, and ensuring