Menlyn
Monthly
tasks and tickets as required
Action and resolve CIM (Critical Incident Management) tickets as re
(Incident Management) ticketsRaise and lead tasks PM (Problem Management) tickets as identifiedHandling
identifiedHandling Tickets and Tasks with the responsibility for closing the same within defined SLAs (Service
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Imizizi
Menlyn
Raise and lead tasks PM (Problem Management) tickets as identified for SAC, AFO & Datasphere Platform
and coordinate CM (Change Management) tasks and tickets as required for SAC, AFO & Datasphere Platform
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Menlyn
Monthly
Raise and lead tasks PM (Problem Management) tickets as identified for SAC, AFO & Datasphere Platform
and coordinate CM (Change Management) tasks and tickets as required for SAC, AFO & Datasphere Platform
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Imizizi
Menlyn
specifically BMC Remedy Ticketing tool. Ability and willingness to coach and give training to users when required
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Menlyn
Monthly
specifically BMC Remedy Ticketing tool.
Ability and willingness to coach and give training to users when
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Imizizi
Menlyn
objects Preparing User manuals and conducting training to business process owners Go-live preparation
clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility for closing the
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Menlyn
Monthly
objects
Preparing User manuals and conducting training to business process ownersGo-live preparation
through meetings, calls and emailsHandling Tickets and Tasks with the responsibility for closing the
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Restaurant Staff
South Africa
strong customer relations, staff management and training skills. Salary 25 – 30K gross. Only serious managers
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Imizizi
Menlyn
Change Enablement module Capable of providing training as a subject matter expert (SME) and provide input
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