Somerset West
R18k - 23k per month
Customer Training Support Consultant (POS 24081)
Somerset West
R 18 000
packages
Excel proficiency intermediateCustomer service / support experience will be advantageous
training plans with
customersReporting on training progress of all customers that is in trainingWork
system training to customersProviding customer support, resolving customer queries, recommending
preparing data and uploading on to the system for new customersClosing Date: 30 April 2024
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Cape Town City Centre
R22000 Monthly
Job Description
- Customer focused, results orientated individuals with sound problem-solving &
inter-personal skills, to deliver effective engagements to customers.
Key ResponsibilitiesCustomer service
and complaints from
customers via the website Respond to a defined a range of
customer queries or inquiries
deliver appropriate, accepted resolutions for
customers Proactively escalate any queries to appropriate
skills (verbal & written)Passionate about
customer serviceStrong analytical and problem-solving skillsTechnical
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Cape Town City Centre
R22000 Monthly
Job Description
- Customer focused, results orientated individuals with sound problem-solving &
inter-personal skills, to deliver effective engagements to customers.
Key ResponsibilitiesCustomer service
and complaints from
customers via the website Respond to a defined a range of
customer queries or inquiries
deliver appropriate, accepted resolutions for
customers Proactively escalate any queries to appropriate
skills (verbal & written)Passionate about
customer serviceStrong analytical and problem-solving skillsTechnical
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Somerset West
R18k - 23k per month
cel proficiency intermediate
Customer service / support experience will be advantageous
training plans with
customersReporting on training progress of all customers that is in trainingWork
system training to customersProviding customer support, resolving customer queries, recommending
preparing data and uploading on to the system for new customersClosing Date: 30 April 2024
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Cape Town City Centre
Negotiable
variety of learning products
Create a supportive and conducive adult learning environmentCreate
train and coach within a high paces sales and customer service call centre environmentC
under pressure and deadline driven
Strong customer relationship experienceExcellent interpersonal
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Cape Town City Centre
curriculum.Kitchen Operations Support:
- Assist with kitchen operations
with trainees, providing clear instructions and support.
Qualifications:
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Capita South Africa
Cape Town City Centre
a key focus on doing the right thing for each customer - deliver solutions that meet their individual
Identifying vulnerable customers and adapting approach, providing additional support when required. Handling
Handling escalated customer queries with empathy and integrity, logging accurately Dealing with a specific
with the scope and level of this role. Handling customer queries and delivering high quality service throughout
is essential. Active Listening: Understanding customer queries and questions Handle complex issues. Strong
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Capita South Africa
Cape Town City Centre
Job Description: To achieve customer and client KPI targets in relation to allcontacts receivedvia multiple
legislationTo deliver an excellent customer experience by providing a customer-focused, right first-time service
service, managing any customer complaints to a satisfactory conclusionTo respond to all contacts from both
both internal & external customers made via all the available channelTo accurately capture data and
Advisors will support the Team Leader bymentoring and supporting team members to improve customer satisfaction
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Capita South Africa
Cape Town City Centre
Job Description: As a Customer Service Advisor at Virgin Media O2 (VMO2) you will be a key player in
the company's customer relations. You will serve as the first point of contact for customers, answering
involves taking inbound calls from existing VMO2 customers, handling a variety of call types. These include
include billing enquiries, changes or updates to customer accounts and product-related questions. In addition
conversations with customers to generate sales. This role is perfect for individuals who are customer-focused,
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