interactions and technical issues in the support ticketing system. Customer Service: Guide customers through troubleshooting of technical problems and customer satisfaction Product Knowledge and Documentation: Maintain a deep understanding processes. Stay up to date with industry trends, new product releases, and advancements in solar technology functionality and performance of solar energy systems and electrical equipment. Continuous Learning and technical role. In-depth knowledge of solar energy systems, electrical equipment, and related components.
related enquiries CRM Logging System and Telephonic enquiries Product and general information / enquiries enquiries Assist with enquiries online i.e. Products, Specials, Availability, Price etc. Obtain Information
related enquiries CRM Logging System and Telephonic enquiries Product and general information / enquiries enquiries Assist with enquiries online i.e. Products, Specials, Availability, Price etc. Obtain Information
Required Sound knowledge of Financial computer systems. Established proficiency in Microsoft 365 office implementation and maintenance of Company financial IT systems in Retail Stores (e.g SAGE Implementation, Point
in Microsoft Office Suite and other office productivity tools.
Proficiency in Microsoft Office Suite and other office productivity tools. Ability to multitask and prioritize tasks
Development Manager or similar role in the technology, systems knowledge, or security industry. Strong track record
Development Manager or similar role in the technology, systems knowledge, or security industry. Strong track record