Maintain and update your daily workflow queue for management reporting • To strive to have zero lost calls To verify and update if necessary all personal contact information for clients including the Medical Aid required for assessing the claim. • Liaising with the Manager regarding the claim decision pertaining to a client years proven client service/call centre experience. • Good time management • Proactive and creative in resolving
opportunity to work within a financial sales outbound contact center where you will receive qualified leads, by receiving comprehensive training, the necessary system and management support to assist you in building of sales targets within a diverse team Quality management of ALL outputs, with the end customer in mind professional, client-centric manner Matric Contact Centre Experience – min 12 months Customer service
area Manage the distribution and implementation of ticketing and décor in allocated area Manage and maintain implement accordingly People management - staffing, performance management, training & development, employee
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction with customers and colleagues Responsible for Training and leading the Operations team consisting of levels within the department ensuring workflow is managed Analysis of performance data ensuring that development
seeking a dynamic and experienced Distribution Centre Manager with FMCG experience to oversee the daily operations commitment to excellence in logistics and supply chain management.
The ideal candidate will use their warehouse management systems
Key Responsibilities:
Oversee the management of senior warehouse staff, including a Fleet Manager and Operations Manager
Prepare annual budgets, schedule implement new processes for improved efficiency
Manage inventory, supply chain, and logistics to ensure
Customer Service Centre Manager and lead our dedicated team to new heights Management and responsibility Service Centre. Report to the Operations Manager in all aspects of Management of the Service Centre. Financial Regional General Manager, general management & development of team members. Manage the OSH Act requirements requirements of the Service Centre. Minimum of University entrance Matric - preference will be given to to University graduates with management and/or marketing diplomas. Applicants with a minimum of 5 years
looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily Operations: Ensure the smooth running of the call centre operations, handling inbound and outbound calls calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and maintain service 2. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance and feedback. Recruitment and Training: Oversee the recruitment, training, and development of new and existing
think we're some of the best in the business. Contact us to see how we can help you achieve your goals think we're some of the best in the business. Contact us to see how we can help you achieve your goals
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction with customers and colleagues Responsible for Training and leading the Operations team consisting of levels within the department ensuring workflow is managed Analysis of performance data ensuring that development
Route Management t/a Henred Fruehauf is seeking to employ a Training Officer at our Bellville Branch vast geographical area on the African continent. Training Program Development: Stay current with new welding determine needs and develop training solutions. Training Delivery: Conduct training sessions, including classroom practical, hands-on training in welding techniques. Provide individualized training and coaching to trainees trainees as needed. Utilize various training methods to accommodate different learning styles. Assessment