care, sales, claims, administration and office-based services to international clients across numerous our clients with 24-hour uninterrupted support services. Job Description: We are seeking an experienced managing team leaders and the client, whilst ensuring service delivery. Key Responsibilities: Lead and oversee operations of the contact center, ensuring adherence to service level agreements (SLAs) and operational metrics to jobsintellibpo.com , Subject Line “Campaign/Service Delivery Manager”. R30 000.00 to R40 000.00
care, sales, claims, administration and office-based services to international clients across numerous support services. We are looking for experienced Contact Centre Trainers with experience in training staff Responsibilities: Training coordination. Compiling and preparing training material. Conduct new hire training. Conduct Conduct refresher training. Coaching. Align training with required KPI. Subject matter expert. Requirements: course. Learning and development course. Experience training staff in a call centre environment. Experience
care, sales, claims, administration and office-based services to international clients across numerous our clients with 24-hour uninterrupted support services. We are looking for a call centre Customer Care done timeously Coaching and Development of Staff Technical Skills: Proficiency in telecom technologies and skills: · Proven ability to lead and manage a technical team. Excellent interpersonal and communication with the ability to convey complex technical concepts to non-technical stakeholders. Strong organizational
care, sales, claims, administration and office-based services to international clients across numerous 24-hour uninterrupted support services. We are looking for Customer Service Consultants for an exciting Joburg South or 20 kilometres away from our Parktown Office. Computer literate and be able to type at least