We are a BPO that provides a variety of customer care, sales, claims, administration and office-based accent. Our IT infrastructure ensures that we provide our clients with 24-hour uninterrupted support experience in training staff in the international Call Centre (BPO) industry. Responsibilities: Training coordination and preparing training material. Conduct new hire training. Conduct refresher training. Coaching. Align Align training with required KPI. Subject matter expert. Requirements: Matric. Facilitation course. Learning
We provide a variety of customer care, sales, claims, administration and office-based services to international accent. Our IT infrastructure ensures that we provide our clients with 24-hour uninterrupted support (SLAs) and operational metrics. Analyse performance data to identify trends, opportunities, and areas for practices within the contact center environment. Provide leadership and mentorship to a team of supervisors analytical skills with the ability to interpret data and make strategic recommendations. Excellent communication
We provide a variety of customer care, sales, claims, administration and office-based services to international accent. Our IT infrastructure ensures that we provide our clients with 24-hour uninterrupted support
We provide a variety of call centre, customer care, sales, claims, administration and office-based services accent. Our IT infrastructure ensures that we provide our clients with 24-hour uninterrupted support