Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) to agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
to work with little supervision
EDUCATION, QUALIFICATIONS
service to their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial policies. Duties and responsibilities include: Stay up-to-date with changes in financial regulations and
Main Purpose of Position:
The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct sta
scheduling and assigning employees; and following up on work results. Maintains national sales staff by
client, a reputable and long standing autobody repair shop located in the heart of Kyalami, is urgently
urgently seeking a Qualified Motor Vehicle Technician to join their well supported team. To apply for this
License
At least 5 years of RECENT Motor Vehicle Technician experience in a dealership or aftermarket workshop
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty. Job Objectives: To deliver exceptional customer service through in-store visibility and proactivity to
Johannesburg offering a cost to company of up to R500 per hour
way to glory in the world of gaming? Well, buckle up, because we are on the hunt for a Senior C# Developer Johannesburg offering a cost to company of up to R950k Per Annum
If you are ready to take your career to the next level and be part of a team that is shaping the future of luxury vehicles, we want to hear from you. Apply now to become a Java Developer with our prestigious company and drive your career forward with us.
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