motivated and customer-oriented Service Desk Agents X3 to join our dynamic team at iOCO. They
OUTBOUND COLLECTIONS AGENT Randburg, Johannesburg Salary: Basic Uncapped Commission JOB ROLE To contact advantage. Minimum 1 year as a Debt Collection Agent in an outbound call centre. Currently unemployed as unsuccessful. The post Outbound Collections Agent appeared first on freerecruit.co.za .
/>Ensure that progress of every query logged is monitor
Â
Â
KNOWLEDGE
Overall Purpose:
The Customer Service Agent is responsible to effectively assist customers with
of Position:
The Customer Service Agent is responsible to effectively assist customers with
the call centre to optimise call campaigns and Agent productivity Changing of dial levels to increase abandon rate to exceed abandon level targets • Monitor all off phone activities time - such as (Dispo Escalate to Manager and Supervisor when required • Monitor Inbound calls received from SMS's, adjust dial recycle rules. Changing of area code dialling • Monitoring available workload • Creating of staff accounts recycle rules once a week to confirm all correct • Agent and Supervisor Administration on CIC • Daily adherence
HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service Certified IT Professional preferred. Experience with monitoring systems such as Nagios or PRTG. Minimum 4 years'
selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, provide accurate and creative quotations to customers/agents by discussing client requirements either via call