We are looking for a vibrant Quality Assurance (QA) Agent to join our team in Durban preferably with scorecard dimensions (including those critical to quality/compliance), Undertake analysis of findings (including Certificate is a minimum requirement). 2 years Quality Assurance experience withing a call centre environment
utilities and services. Opening electricity and water accounts for new buildings Prepare monthly and bi-monthly Initiates and performs the billing process of water, sewer, storm water and concrete charges billed by the City status. Monthly Analysis of all Utility Bills Monitor Consumptions Ensure recoveries from tenants Oversee monthly billings and recoveries Ensure monthly water and electricity readings are taken on time Monthly
purchasing consumables from suppliers, as well as monitoring inventory levels and ensuring the timely delivery efficiently, ensuring the acquisition of high-quality products. Monitor and evaluate supplier performance to ensure supply chain process. Quality Assurance: Ensure that all purchased products meet quality standards and comply comply with relevant regulations. Collaborate with quality control teams to address any product-related issues
purchasing consumables from suppliers, as well as monitoring inventory levels and ensuring the timely delivery efficiently, ensuring the acquisition of high-quality products. Monitor and evaluate supplier performance to ensure supply chain process. Quality Assurance: Ensure that all purchased products meet quality standards and comply comply with relevant regulations. Collaborate with quality control teams to address any product-related issues
staff
resolution of matters raised. Responsible for the quality of outputs to business partners and their policyholders commitment to delivery and customer service. Monitor employee performance, manage under performance operational management of employees within the team, the quality and completeness of work produced by the team,
resolution of matters raised. Responsible for the quality of outputs to business partners and their policyholders commitment to delivery and customer service. Monitor employee performance, manage under performance operational management of employees within the team, the quality and completeness of work produced by the team,
vendors, and service providers to ensure timely and quality work.
Maintain detailed records of all maintenance
maintenance budget where applicable for landlords
Monitor expenses and ensure maintenance activities stay
Develop and support reporting processes. Monitor and audit data quality. Liaise with internal teams to fully
to a team of dedicated content producers. Also monitor website traffic. The Content Administrator (social comments and customer queries in a timely manner. Monitor and report on feedback and online reviews. Build and HOD to move company forward in terms of the quality of all content that is generated for external and