The main purpose of the is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms and administrative functionalities Providing Desktop and Technical Support services Pr
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training and development, fostering a skilled workforce capable of delivering exceptional customer ex
training and development, fostering a skilled workforce capable of delivering exceptional customer experiences
training and development, fostering a skilled workforce capable of delivering exceptional customer experiences
Generative AI, Scripting in ServiceNow, Virtual Agent)
ATTRIBUTES A MUST EXPERIENCE IN TRAINING FIELD AGENTS ABILITY TO MENTOR AND MOTIVATE TERTIARY MANAGEMENT
ATTRIBUTES A MUST EXPERIENCE IN TRAINING FIELD AGENTS ABILITY TO MENTOR AND MOTIVATE TERTIARY MANAGEMENT
beloved and widely read authors. With a global workforce exceeding 10,000 employees, it operates nearly
This role is essential for fostering a skilled workforce in the IT sector. FORMAL EDUCATION: Level 6 or