Job Details:
Title: Team Leader – Short Term and Life Claims
Location: Term and Life Claims Team Leader is responsible for leading and managing a team of claims professionals adjudication, providing guidance and support to team members, and fostering a culture of continuous improvement strong>Managing the team:
Position: Compliance Officer Team Leader
Location: Claremont
Compliance Officer Team Leader ready to take on a new challenge and work within a new team? Our client
Compliance Officer Team Leader to join their amazing team in Claremont, Cape
legal standards while guiding and inspiring your team to excel.
Key Responsibilities:
Description Position : Compliance Officer Team Leader Location : Claremont offices, Cape Town Type : Compliance Officer Team Leader ready to take on a new challenge and work within a new team? Our client is is seeking a Compliance Officer Team Leader to join their amazing team in Claremont, Cape Town as soon inspiring your team to excel. Key Responsibilities : Oversee and manage the compliance team to ensure adherence risk assessments. Provide training and support to team members on compliance issues. Liaise with legal
Description Position : Compliance Officer Team Leader Location : Claremont offices, Cape Town Type : Compliance Officer Team Leader ready to take on a new challenge and work within a new team? Our client is is seeking a Compliance Officer Team Leader to join their amazing team in Claremont, Cape Town as soon inspiring your team to excel. Key Responsibilities : Oversee and manage the compliance team to ensure adherence risk assessments. Provide training and support to team members on compliance issues. Liaise with legal
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports lead process meetings / calls. In addition to call service levels, customer satisfaction and accuracy accuracy and quality on calls will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports lead process meetings / calls. In addition to call service levels, customer satisfaction and accuracy accuracy and quality on calls will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal
global leader in next-generation treasury solutions in the cloud, empowers CFOs and finance teams to enhance Computer Science At least 2 years of experience in a customer support role Knowledge or experience in dealing
with internal teams to ensure customer satisfaction
maintaining high standards of professionalism and customer service Proven experience as a Collection Agent Excellent Ability to negotiate tactfully and effectively with customers at all levels Good organizational and critical
maintaining high standards of professionalism and customer service. Duties may also include querying accounts Ability to negotiate tactfully and effectively with customers at all levels Good organizational and critical