return on investment (ROI). How you'll role As a Customer Success Manager, your role encompasses account generation expectations Ensuring timely delivery of services and proactively identifying and resolving any
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports lead process meetings / calls. In addition to call service levels, customer satisfaction and accuracy accuracy and quality on calls will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports lead process meetings / calls. In addition to call service levels, customer satisfaction and accuracy accuracy and quality on calls will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal
transactions at the cash desk, providing excellent customer service, and ensuring accurate cash handling. This conversions. Customer Service: Greet customers warmly and provide assistance as needed. Answer customer inquiries transactions, accounts, and other related services. Resolve customer complaints and issues in a professional Issue receipts, refunds, credits, or change to customers. Maintain records of all transactions and ensure plus. Previous experience in cash handling, customer service, or related role. Strong numerical and analytical
Accountant Knysna, WC R13 000 – R18 000 Calling all Financial Wizards We’re on the lookout for a skilled
record keeping & filing. To deal with customers in a customer centric manner by upholding and promoting Legislation Statutory Legislation SAGE 300 Employee Self-Service Microsoft Office Proficiency Basic Accounting Principles
accounting software Good communication and customer service skills Basic understanding of accounting principles into accounting systems. Handle inquiries from customers regarding their accounts. Provide information and resolve issues related to debits. Assist customers with transaction processing. Maintain organised
accounting software Good communication and customer service skills Basic understanding of accounting principles into accounting systems. Handle inquiries from customers regarding their accounts. Provide information and resolve issues related to debits. Assist customers with transaction processing. Maintain organised
reconciliation Customer invoicing Capturing customer credit notes Aging of customers Minimum requirements:-
outstanding money· Assisting with queries on all customer accounts.· Disabling / enabling clients· Insuring