telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery conditions of employment act. Workforce management for shift planning based on demand and capacity. Conduct performance Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings,
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery Equivalent Experience
is a forward-thinking company specialising in call centre services across various sectors, including FinTech
Banking, Sales, Insurance, Customer Service, or Call Centre environments.
forms part of a team within the Shared Services Centre, and is responsible for assisting with Hire to - 2 years' relevant experience in a HR Service Centre environment Proven proficiency in relevant payroll
forms part of a team within the Shared Services Centre, and is responsible for assisting with Hire to - 2 years' relevant experience in a HR Service Centre environment Proven proficiency in relevant payroll
coverage of claims. Communicate with policyholders, agents, and third parties to gather additional information
coverage of claims. Communicate with policyholders, agents, and third parties to gather additional information
honesty, accuracy, confidentiality, and dependability Shift work/flexible working hours as required Previous
honesty, accuracy, confidentiality, and dependability Shift work/flexible working hours as required Previous