for experienced administrators i n the financial services industry We have a number of roles in the Durban
An asset and wealth management company based in Umhlanga are seeking a confident Revenue/Commission Specialist to work within the Operations Department. Interpret and analyse financial data Consider work flows and impact Monitor and report on revenue flow Maintain and control / communicate contractu
environment and tourism to lead the companies Corporate Services division in achieving success and growth. The provide strategic leadership in the Corporate Services Division to advance the mandate and performance years' management experience managing corporate services of which a minimum of three must be in a senior
& reconciled to bank statements. Reconciling of hotel banking to bank statements i.e. cash and speedpoint
Establishment of solutions to match current and future customer needs Strategic Responsible for new account acquisitions acquisitions, account growth, account penetration, customer relationship management and business improvement account relationships to ensure excellent customer service during implementation, transition to operation account Be the primary point of contact with the customer on all business-related matters pertaining to other department Managers to ensure appropriate customer relationship management Partner with other departments
Establishment of solutions to match current and future customer needs Strategic Responsible for new account acquisitions acquisitions, account growth, account penetration, customer relationship management and business improvement account relationships to ensure excellent customer service during implementation, transition to operation account Be the primary point of contact with the customer on all business-related matters pertaining to other department Managers to ensure appropriate customer relationship management Partner with other departments
Develop and implement people strategies in line with service delivery, performance objectives and budgets. Implement to efficient and effective service delivery, optimised quality of services rendered and maximise profitability that the business is evolving to meet changing customer expectations in terms of digital platforms. Advise the effective resolution of customer queries in order to ensure customer satisfaction and retention. with Customer Service Index. Develop and ensure implementation of practices, which build service delivery
the smooth and compliant operation of the Bank's services in alignment with regulatory requirements and advances applications post-credit approval, including customer creation, collateral management, and facility bank policies and procedures. Customer Services: Manage overall customer experience, including the inbound Virtual branch. Compliance Operations: Onboard customers on IMal and ensure compliance with FIC Act and introduce efficiencies. Service Delivery: Ensure efficient communication and service delivery between COD
relations and a good understanding of the financial services industry, this could be an exciting opportunity Providing exceptional and professional client service to ensure all processes are followed timeously outstanding contact information of members. Customer service and support during the counselling process literacy above 80% 1 Year experience in financial services or Provident fund administration Proficient in knowledge of MS Office (Word, Excel, Outlook) Customer service experience (KYC) – Inbound and Outbound Ability
relations and a good understanding of the financial services industry, this could be an exciting opportunity Providing exceptional and professional client service to ensure all processes are followed timeously outstanding contact information of members. Customer service and support during the counselling process literacy above 80% 1 Year experience in financial services or Provident fund administration Proficient in knowledge of MS Office (Word, Excel, Outlook) Customer service experience (KYC) – Inbound and Outbound Ability