Call Centre Manager post available in Cape Town for a 50 Seater in the Collections industry
3 years Call Centre Management / Supervisory exp essential
Exp
Cape Town CBD Contact centre requires the services of an experience HR Generalist to manage the full
a generalist
2 years experience in Contact Centre HR - full function (Recruitment / admin / performance
Resources, Legal, Office Administration, Automotive, Call Centres, Technical, Hospitality, Insurance, Supply Chain
all times in terms of relevant legislations and collective agreements.
• Ensure that discipline is
Represent the company at DRC (Dispute Resolution Centre) and CCMA.
• Present appropriate IR related
processes, ensuring legal compliance and document collection.
Must-Have Qualifications
process.
seamless onboarding processes, including document collection, conducting fingerprints, requesting PIMs checks
Information
Interface with the payroll to collect monthly report information
Consulting with
role in a high-growth, fast-paced business. (Call centre experience would be an advantage)
· Good
rate negotiations.
• Onboarding: Document collection, Conduct Fingerprints, Request PIMs checks and