Investment within area of specialisation Drive customer-centricity - Maintain a high level of impact on inhouse testing per operational procedure Drive customer centricity: -Consult with client or supervisor improve our Customer's experiences -Driving operational efficiencies -Influence: Engage with Customers and colleagues decisions based on what's right for AfroCentric and Customers -Owning operational decisions and knowing oneself Detail -Problem solving and decision making skills -Customer Focus -Numerical Ability Experience 4 - 5 years
Investment within area of specialisation Drive customer-centricity - Maintain a high level of impact on Generic Objectives Specific deliverables: Drive customer centricity: -Report progress on current projects improve our Customer's experiences -Driving operational efficiencies -Influence: Engage with Customers and colleagues decisions based on what's right for AfroCentric and Customers -Owning operational decisions and knowing oneself Detail -Problem solving and decision making skills -Customer Focus -Numerical Ability Experience 5 years relevant
To liaise and coordinate activities between the customer and IT professionals to ensure system problems implemented/developed will resolve issues and customer requests. Accountabilities: Continuous improvement Investment within area of specialisation Drive customer-centricity - Provide specialist input and recommendations specialisation is provided to enhance performance Drive customer-centricity - Maintain a high level of impact on Requirements: Attribute -Influence: Engage with Customers and colleagues to advance the organisation's welfare
Investment within area of specialisation Drive customer-centricity - Identify delivery constraints, notify in accordance with established standards Drive customer centricity: -Identify delivery constraints, notify decisions based on what's right for AfroCentric and Customers -Owning operational decisions and knowing oneself improve our Customer's experiences -Driving operational efficiencies -Influence: Engage with Customers and colleagues
To liaise and coordinate activities between the customer and IT professionals to ensure system problems implemented/developed will resolve issues and customer requests. Accountabilities: Continuous improvement Investment within area of specialisation Drive customer-centricity - Maintain a high level of impact on Requirements: Attribute -Influence: Engage with Customers and colleagues to advance the organisation's welfare -Entrepreneurship: Take chances to continuously improve our Customer's experiences -Driving operational efficiencies
Investment within area of specialisation Drive customer-centricity: · Maintain a high level of impact testing tools · Attention to Accuracy and Detail · Customer Focus · Numerical Ability Experience 3 - 4 years
Continuously review cost / benefit and ROI Drive customer-centricity Maintain a high level of inter-departmental Management: Support the business objectives and drive customer satisfaction through the required metrics. Monitor