standards throughout the group. Connectivity; Data, Voice, Telephony - Monitoring, troubleshooting and management
candidate should be someone who isn't afraid of voicing an opinion on how to do things better, in both
Mid-Level to Senior Software Project Manager with over 5 years of experience in IT project management.
Departments) training material for Support staff. As needed, schedule employee's times and provide backup support team and others in ad-hoc, weekly, monthly and as needed. Will drive changes and develop strategies for manage queueing (participating in escalated calls as needed). Oversee repository and ensure solutions are available relationships as it depends on daily operational needs. PO review and approval. Review survey feedback
office and standby hours. The ideal candidate will need a 3-year tertiary qualification (CTU, Centurion SQL Server 2008 - 2019, Linux, etc. You will also need skills in Microsoft Exchange Server, WSUS, AD & callouts to premises on response and lock up when needed. Fire Safety System Administration. Provide assistance skills. Have a need to continuously upskill. A “Can Do” attitude to any type of work that needs to be done
operations, and management, including responsibility over Service Level Agreements. Leadership experience
customized solutions, focusing on understanding client needs, addressing usability concerns, and documenting delivery of their solutions according to customer needs and objectives Prepare SLA or other reports required challenging client requests or issue escalations as needed Find ways to increase quality of customer service
with intermediate proficiency in SQL. You will also need experience with Power BI, Tableau, familiarity with with business stakeholders to understand their needs and requirements. Conduct interviews, workshops design and implement solutions that meet business needs. Create detailed functional specifications for the
dynamic Internet Service & Network Specialist. You need to be proficient using technology and quick to learn other areas of the business where required. You will need Matric/Grade 12, a suitable IT Degree/Diploma, relevant
secure and scalable applications. You will also need experience with Java – preferably Spring Boot. DUTIES: strict confidentiality. Time Management: You will need excellent Time Management skills, as you will be