Call Centre Agent Training Provided Jobs in Cape Town
Assistant Manager Cape Town
Exl
Cape Town Region
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity recommendations to enhance controls and efficiency Providing motivation, coaching and feedback to team members members to enable them to improve their performance Provide inputs on process and system to the team QUALIFICATIONS Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity
share this job on whatsappAssistant Manager
ExlCape Town Region
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity recommendations to enhance controls and efficiency Providing motivation, coaching and feedback to team members members to enable them to improve their performance Provide inputs on process and system to the team QUALIFICATIONS Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity
Senior Executive
ExlCape Town Region
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
Senior Executive Cape Town
ExlCape Town Region
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
Sap Developer
ExlCape Town Region
and seeking clarity on every minute detail to provide the best possible solutions Writing the code using ABAP programming language based on the blueprint provided by and performing regular tests on the usability achieve project goals. Provide technical and functional guidance to other staffs. Provide high quality customer development and adapting to these changes by self-training and research work. Qualifications & Experience: and seeking clarity on every minute detail to provide the best possible solutions Writing the code using
Sap Developer Cape Town
ExlCape Town Region
and seeking clarity on every minute detail to provide the best possible solutions Writing the code using ABAP programming language based on the blueprint provided by and performing regular tests on the usability achieve project goals. Provide technical and functional guidance to other staffs. Provide high quality customer development and adapting to these changes by self-training and research work. Qualifications & Experience: and seeking clarity on every minute detail to provide the best possible solutions Writing the code using
Assistant Manager NEW
ExlCape Town Region
performance of teams • Provide an insight on what is happening to each process • Provide solutions to challenges SLAs • Coordination with Operations, Quality and Training Team • Interact and report performance to external performance of teams • Provide an insight on what is happening to each process • Provide solutions to challenges SLAs • Coordination with Operations, Quality and Training Team • Interact and report performance to external
Assistant Manager Cape Town NEW
ExlCape Town Region
performance of teams • Provide an insight on what is happening to each process • Provide solutions to challenges SLAs • Coordination with Operations, Quality and Training Team • Interact and report performance to external performance of teams • Provide an insight on what is happening to each process • Provide solutions to challenges SLAs • Coordination with Operations, Quality and Training Team • Interact and report performance to external
Lead Assistant Manager NEW
ExlCape Town Region
performance of teams Provide an insight on what is happening to each process Provide solutions to challenges SLAs Coordination with Operations, Quality and Training Team Interact and report performance to external performance of teams Provide an insight on what is happening to each process Provide solutions to challenges SLAs Coordination with Operations, Quality and Training Team Interact and report performance to external
Assistant Manager Cape Town NEW
ExlCape Town Region
performance of teams Provide an insight on what is happening to each process Provide solutions to challenges SLAs Coordination with Operations, Quality and Training Team Interact and report performance to external performance of teams Provide an insight on what is happening to each process Provide solutions to challenges SLAs Coordination with Operations, Quality and Training Team Interact and report performance to external
Share on Facebook
Share on Twitter
Share on Linkedin