MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. into insights, streamline operations, improve customer experience, and transform their business. Our insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We
various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. into insights, streamline operations, improve customer experience, and transform their business. Our insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We twenty years of experience in delivering business services, garnering stellar client references, and maintaining
client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats)
DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets are levels Improvement in quality and productivity Customer Satisfaction Any other essential function that data-led industries such as insurance, banking and financial services, healthcare, retail and logistics.
DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets are levels Improvement in quality and productivity Customer Satisfaction Any other essential function that data-led industries such as insurance, banking and financial services, healthcare, retail and logistics.
applications Evaluate information against a set of standards Establish, organize and/or maintain files QUALIFICATIONS data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. into insights, streamline operations, improve customer experience, and transform their business. Our insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We twenty years of experience in delivering business services, garnering stellar client references, and maintaining
applications Evaluate information against a set of standards Establish, organize and/or maintain files QUALIFICATIONS data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. into insights, streamline operations, improve customer experience, and transform their business. Our insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We twenty years of experience in delivering business services, garnering stellar client references, and maintaining
365 for Sales, Customer Service, Marketing, Portals Professional expierence in customizing Dynamics 365 RESPONSIBILITIES Analysis and optimization of customer processes Advice on a CRM vision and roadmap based to the client's business strategy Advising the customer on possible uses of Dynamics 365 and the Power Presentation of the technical requirements to the customer Link between the department and the project/development data-led industries such as insurance, banking and financial services, healthcare, retail and logistics.
365 for Sales, Customer Service, Marketing, Portals Professional expierence in customizing Dynamics 365 RESPONSIBILITIES Analysis and optimization of customer processes Advice on a CRM vision and roadmap based to the client's business strategy Advising the customer on possible uses of Dynamics 365 and the Power Presentation of the technical requirements to the customer Link between the department and the project/development data-led industries such as insurance, banking and financial services, healthcare, retail and logistics.
DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal experience in insurance, sales & service, handling voice and queries, customer escalations etc. with excellent data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. into insights, streamline operations, improve customer experience, and transform their business. Our