organization. This position requires a unique blend of technical skills, customer service aptitude, and a collaborative delivery of IT support and management services. Core Responsibilities -Technical Support and Troubleshooting: support to customers, addressing and resolving technical issues with efficiency and accuracy. This includes handling inquiries related to user and device management, Internet connectivity, firewall and WiFi configurations server and MS365 management. -System Monitoring and Maintenance: Utilize AI-powered management tools to proactively
forward. They are currently recruiting for a General Manager to oversee all operations, drive strategic initiatives AI and Microsoft 365 solutions. 2. Operational Management: • Oversee daily operations, ensuring efficiency • Manage budgets, financial planning, and resource allocation. 3. Client Relationship Management: • visibility and client engagement. 6. Project Management: • Oversee the successful execution of projects project management tools and methodologies to streamline processes. • Monitor project progress, manage risks
platforms. The ideal candidate will have a strong technical background, exceptional leadership abilities, delivering high-quality platform solutions. Lead and manage a team of engineers and specialists responsible alignment with business objectives and technical standards. Provide technical guidance, mentoring, and support teams within the organization, such as product management, quality assurance, and operations, to ensure least 2 years in a leadership or management role. Strong technical skills in platform development, including
Specialist will provide subject matter expertise to our Managed Services team, focusing on End User Computing and solutions, service design, and configuration management. The Specialist will play a key role in implementing and productivity. Key Responsibilities: Provide technical resolution to complex escalations, mentoring and understand requirements and manage risks. Lead incident and problem management related to End User Workspace analysis and resolution. Continuously develop technical skills to keep up with rapidly changing requirements
Our client is looking for a technical, entry-level Software Tester to help test their application and opportunities into positions such as Customer Support Manager, Developer, or Supply Chain Consultant. Key Responsibilities:
support and management for a large UK-based client. This role is responsible for the technical delivery architecture, service design, service management, and configuration management. The role involves implementing and contributing to its ongoing transformation to manage and mitigate risks related to IT assets and services providing platform/infrastructure support and management for a large UK-based client. Working with the be responsible for the ongoing maintenance and management of the “in scope” platforms to ensure stability
architecture, service design, service management and configuration management responsibilities as well as implementing contributing to its ongoing transformation to mitigate and manage the associated risks in regard to IT assets and services and solutions. This is what we need from you: Manage the workload, performance, and development of the the infrastructure engineers Provide technical guidance, mentoring, and coaching to the infrastructure experience in leading or managing IT teams Extensive experience of implementing, managing and/or administrating