the other 50% of the time in the office
Reference: BIT003122-Sam-1 Calling passionate Data Engineers As a specialist recruitment consultant within management and governance practices, data quality assurance, and data security Apply now to join my database
technologies Testing methodologies Mentorship Quality assuring work of others Knowledge: IT systems development People leadership practices and principles Quality assurance practices and processes
Skills<
leadership practices and principles
methodologies
Skills<
ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
management and governance practices, data quality assurance, and data securityApply
rong>Quality Assurance:
Quality Assurance:
requirements; facilitate migrations to seamlessly set up quality compliance. Leads significant process improvement Train / mentor personnel from other functions on quality tools and concepts and mentor AMs / GBs Responsible Responsible for ensuring ongoing compliance to quality standards based on internal as well as client requirements Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) domain being aligned to healthcare Knowledge of quality systems (ISO, COPC) preferable Soft skills (Desired)