in the Technology department for an IT Intern.
Zealand, and South Africa. Providing transportation services through a network of over 3500 agents worldwide process improvement. You will troubleshoot and assist the team with CargoWise One (CW1) and various software 3rd parties, Mobile App, etc. Troubleshoot and assist the Team with their CW1 and Software / Hardware Hardware issues if any. Work closely with other departments to make the automation and IT matters go smoothly comfortable working in a fully remote setting and assisting offices globally, with flexible working hours
Zealand, and South Africa. Providing transportation services through a network of over 3500 agents worldwide process improvement. You will troubleshoot and assist the team with CargoWise One (CW1) and various software 3rd parties, Mobile App, etc. Troubleshoot and assist the Team with their CW1 and Software / Hardware Hardware issues if any. Work closely with other departments to make the automation and IT matters go smoothly comfortable working in a fully remote setting and assisting offices globally, with flexible working hours
their Enterprise IT Infrastructure and Operations department in Durban, KwaZulu-Natal. (This is a 6-month ensure excellent customer service aligned to the objectives of the ICTS Department and the Chief Information
their Enterprise IT Infrastructure and Operations department based in Durban, KwaZulu-Natal. The successful excellent customer service and alignment with the objectives of the ICT Department and Chief Information applications, products and services Project management ICT change management Service management Licensing Requirements effectiveness of services Ensures efficient up to date and continuous Desktop support service to all Users sections of ICT and to the staff. Ensure Service Quality Service quality must be analysed in accordance
verification and capturing of information into the Service Desk Application, and most importantly, displaying understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Office Proficient Proficient in English 2 years' experience in a service desk role Ability to effectively handle multiple
e, SQL Server
calls with clients to offer support and guidance. Assist clients with technical support, platform implementation fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY. Applicant Responsibility:
and/or the software testing phases. Enhances department and organization reputation by accepting ownership
with top-tier insurance, consulting or financial services firms such as Old Mutual, Sanlam, Momentum Metropolitan future product manager roles in the financial services sector in South Africa, Kenya, Zimbabwe, Nigeria management experience in the insurance and/or financial services industry Strong understanding of the South African