process improvement. You will troubleshoot and assist the team with CargoWise One (CW1) and various software Responsibilities (5 years): Processing and answering all the basic CW1 tickets opened by the company team and offering 3rd parties, Mobile App, etc. Troubleshoot and assist the Team with their CW1 and Software / Hardware comfortable working in a fully remote setting and assisting offices globally, with flexible working hours offer Fully Remote, Flexi Hours (Global Offices), Basic Incentive
process improvement. You will troubleshoot and assist the team with CargoWise One (CW1) and various software Responsibilities (5 years): Processing and answering all the basic CW1 tickets opened by the company team and offering 3rd parties, Mobile App, etc. Troubleshoot and assist the Team with their CW1 and Software / Hardware comfortable working in a fully remote setting and assisting offices globally, with flexible working hours offer Fully Remote, Flexi Hours (Global Offices), Basic Incentive
Preferable skills Basic understanding of networking & IT infrastructure Ability to multitask Basic HTML knowledge
ability to do physical installations of hardware, basic networking, network cabling and wi-fi networks will
backup systems and it would be beneficial to have basic programming knowledge and experience. Salary negotiable
Basic Requirements ● Completed Degree BSc or BEng. ● 4 or more years of software engineering experience
Docker, Kubernetes, and Agile/Scrum environments. Basic understanding of a high-level programming language
background relating to the IT sector and industry • Basic understanding of the internet as well as email and
ticket-based system. Your day-to-day tasks will involve assisting both management and employees within our group Remote IT Telephone Support for customers Remote assistance covering hardware, operating systems, email,
3rd line support via email, phone, and remote assistance. Visit client sites to troubleshoot, configure fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY. Applicant Responsibility: