Call Centre Admin Service Jobs in South Africa

Quality Assurance Agent: Call Centre

Pretoria

 Negotiable

year’s quality management experience in a Call Centre environment to join their team on a 3 year contract including: Quality Assurance, Service Desk.

The contact centre service will support the channels below (and any other support (both inbound and outbound).

Call Coordinator Midrand

 Datacentrix

Midrand

We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful verification and capturing of information into the Service Desk Application, and most importantly, displaying understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies:

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Network Operations Centre Manager Johannesburg

 Apmc

Johannesburg

applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations resolving complex technical issues within the defined service level agreements Managing escalations efficiently

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Customer Service Engineer I

Durban

 Negotiable

Infrastructure Services for a Journey Beyond Work.

We are seeking a Customer Service Engineer responsible for providing high-quality customer service and technical support to our clients. This role you’ll do:

• Customer Service Skills: Strong interpersonal and communication prioritize tasks based on urgency and impact, and meet service level agreements (SLAs) is essential in a fast-paced expertise:
  • 5 + Years practical in-service delivery; desktop support; generalist. Basic Server

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Change And Service Integration Analyst

Gauteng

 Market related

the mining sector is looking for a Change and Service Integration Analyst

6 months contract op users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure

Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy

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Change & Services Introduction Management

Gauteng

 Market related

the mining sector is looking for a Change & Services Introduction Management

6 months contract users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure

Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy

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Specialist Change And Service Introduction Management

Johannesburg

 Market related

position for a REGIONAL SPECIALIST CHANGE AND SERVICES INTRODUCTION MANAGER.
Information implemented smoothly and with minimal disruption to services. This role is crucial in maintaining the stability

X2 Service Desk Agent I NEW

Sandton

 Negotiable

iOCO Infrastructure Services: Where Challengers and Innovators Thrive.

We are currently hiring X2 Service Desk Agents I to join our IT support team. As Service Desk Agents, your allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.

Quality Assurer Ethekwini North (umhlanga / Tongaat)

 Masa Outsourcing Ltd

South Africa

Assurer - Call Centre Our client is looking for a Quality Assurer to work at a call centre. Applicant

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Change Management Consultant

Johannesburg

 600 Hourly

12 Month contract role with top tier financial services company requires the skills of an experienced Management Team, Merchants Department, Impacted Call Centre Agents.