and written)
verbal and written) Required to work, day and night shifts. Desktop Support Engineer, Security, Networks
Operations Centre (NOC) Shift Manager to manage network operations 24/7/365, co-ordinate shift workers, including potential issues promptly Managing and co-ordinating shift workers effectively to ensure continuous coverage scheduling and optimising resources during various shifts Taking accountability for handling corrective intervention least 3 to 5 years' experience in co-ordinating shifts, managing resources effectively, and optimizing
training and support to staff• Conduct hand-over at shift rotation.• Monitor and manage network• Manage planned
be required to work beyond office hours – some nights and weekends – as required by the needs of the
support to staff.
training and support to staff. Conduct hand-over at shift rotation. Monitor and manage network. Manage planned
travel internationally - Willing and able to work shifts, after hours, and on public holidays QUALIFICATIONS/EXPERIENCE
“Information channel” for Management and end-users Work shifts as part of a team providing 24 x 7 x 365 support
in a fast-paced environment where priorities may shift rapidly. Bachelor's degree in Multimedia Design