Additionally, they must ensure that unresolved calls are escalated to the appropriate stakeholders. Excellent incoming calls Manage incoming emails Handling incoming chats Make outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service Level Agreement Respond to emails customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added
on status of environmental controls in the data centre. Assist with user account queries on the AS/400