adaptability to different personality types 1 year call centre experience in the igaming sector .
training as and when required and provide ‘train the trainer level' training. Production of supporting documentation Team located in HQ located in Bournemouth city centre. UK hours, Mon- Fri 33 days annual holiday allowance
looking for a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery and effective delivery of services within a Data Centre environment. The position involves overseeing the experience in service delivery management within a Data Centre / Telecommunications environment, with essentially role or equivalent. In-depth knowledge of Data Centre operations and technologies (Preferred). Excellence
training as and when required and provide ‘train the trainer level' training. To produce end-user facing documentation
particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you will
is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is (application support). Good understanding of call centre environments and equipment. Good understanding
defined standards. Objectives Logging and Managing Calls on Helpdesk Management System Microsoft Server OS 2016, maintaining and support Microsoft System Centre Configuration Manager (SCCM), Patch management
Forecasting Billing Attend Sales Calls, Practice Lead Calls & Staffing calls and take appropriate follow
escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience