minimum of 5 years' working experience in customer service/technical support/IT support Excellent verbal minimum of 5 years' working experience in customer service/technical support/IT support Excellent verbal DMX via telephone and email. Deliver first class service and support to resolve various issues related to correctly into Odoo (CRM system). Keep a record of customer interactions on Odoo (CRM system). Escalate issues content on media players. Conduct courtesy calls to customers. Profile Preferred Behavioral Qualities: Extroverted
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing This role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels
Our client in the IT space is looking for a Service Desk Agent to join their dynamic organization. The successful will be responsible for providing exceptional customer service and first-line technical support to clients technical issues, setting passwords, and managing service requests through to resolution or escalation. If Apply Now Description Job Description: Respond to service requests and incidents reported via telephone, all incidents and service requests in the ticketing system. Follow up with customers to ensure issues
minimum of 5 years' working experience in customer service/technical support/IT support Excellent verbal minimum of 5 years' working experience in customer service/technical support/IT support Excellent verbal DMX via telephone and email. Deliver first class service and support to resolve various issues related to correctly into Odoo (CRM system). Keep a record of customer interactions on Odoo (CRM system). Escalate issues content on media players. Conduct courtesy calls to customers. Profile Preferred Behavioral Qualities: Extroverted
Our client in the IT space is looking for a Service Desk Agent to join their dynamic organization. The successful will be responsible for providing exceptional customer service and first-line technical support to clients technical issues, setting passwords, and managing service requests through to resolution or escalation. If Apply Now Description Job Description: Respond to service requests and incidents reported via telephone, all incidents and service requests in the ticketing system. Follow up with customers to ensure issues
we're looking for highly skilled and motivated Customer Support Engineers to join our dynamic team. The a passion for delivering top-notch customer service. As a Customer Support Engineer, you will be our clients' are resolved promptly and effectively. Manage customer inquiries and support tickets using PSA. Provide administration through Microsoft 365 and Web Hosting Services. Maintain and update our internal knowledge base to and manage Service Level Agreements (SLAs) to ensure timely resolution of customer issues. Document
specialises in remote aviation services is looking for Load Control Agents to join our diverse team of more producing safe quality load sheets. A load control agent is responsible for the processing of flights, this requirements for the Load Control Agent role are the following: German Load Control Agent A2 German proficiency > matric grade if pure maths English Load Control Agent > 70% matric grade if mathematics literacy >
Are you passionate about providing exceptional service and solutions that matter? Do you enjoy working co-create and collaborate to deliver value for our customers, partners and communities. We are inclusive and to our customers. Our solutions include debit order processing, payment and switching services, card personalisation provide person-to-person payments and value-added services to the consumer market. The successful candidate will be responsible for effectively assisting customers over the phone with both general and specific
of a Service Manager to ensure optimal delivery of services with minimum disruption to customers while while maintaining full accountability for customer problems, escalations, performance reporting, trend analysis improvement of overall customer experience Implement action plans and act on Surveys and Customer Feedback Maintain Maintain customer contact details on CRM to be used for surveys Attend to customer service reviews at agreed with the customers Ensure that for all customers that all reporting, incident tracking and service delivery
Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based based in Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and and delivery of the Hardware Service portfolio to all customers and Channel Partners. The responsibilities management of critical service areas in the CSSD department which are: Field Service, Hardware Implementation Hardware Service Products and Solutions. Management of hardware service portfolio. Customer SLA management